Privacy Policy

Privacy Policy for Birdie Time Inc.

Last Updated: June 9, 2025

Birdie Time Inc. (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.birdietime.ca (the “Website”) or engage with our services, including receiving commercial electronic messages (CEMs).

1. Personal Information We Collect

We collect personal information that you voluntarily provide or that is necessary to provide our services. Personal information is any information about an identifiable individual, as defined by PIPEDA. We may collect:

  • Contact Information: Name, email address, phone number, and mailing address when you book a rental time, or contact us.

  • Website Usage Data: IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent) collected via cookies and similar technologies.

  • Marketing Preferences: Information about your consent to receive CEMs, such as newsletters or promotional offers.

We do not collect personal information without your knowledge or consent, except where permitted by law (e.g., for legal or security purposes).

2. How We Use Your Personal Information

We use your personal information for the following purposes, with your consent or as permitted by law:

  • To Provide Services: Process bookings, manage accounts, and fulfill transactions.

  • To Communicate: Respond to inquiries, provide customer support, and send service-related updates (e.g., booking confirmations).

  • To Send Commercial Electronic Messages (CEMs): Deliver promotional offers, or event updates, only with your express or implied consent under CASL.

  • To Improve Our Services: Analyze website usage, user preferences, and feedback to enhance our Website and services.

  • To Comply with Legal Obligations: Meet regulatory requirements, prevent fraud, or respond to legal requests.

3. CASL Compliance for Commercial Electronic Messages (CEMs)

Under CASL, we are required to obtain your consent, provide identification information, and include an unsubscribe mechanism when sending CEMs (e.g., promotional emails or texts). Here’s how we comply:

a. Consent

  • Express Consent: We obtain your express consent (e.g., via an opt-in checkbox during registration) before sending CEMs. When requesting consent, we clearly state:

    • The purpose of the CEMs (e.g.,promotions).

    • Our business name: Birdie Time Inc.

    • Our contact information: info@birdietime.ca, or www.birdietime.ca.

    • That you can unsubscribe at any time.

  • Implied Consent: We may rely on implied consent if:

    • You have an existing business relationship with us (e.g., you made a purchase or booking within the past two years).

    • You conspicuously published your electronic address (e.g., on a public website) without stating you do not wish to receive CEMs, and the message is relevant to your business role.

  • Record-Keeping: We maintain records of consent (e.g., signup forms, timestamps) to demonstrate compliance with CASL.

b. Identification Information

Every CEM we send includes:

  • Our business name: Birdie Time Inc.

  • Our contact information: Info@birdietime.ca, or www.birdietime.ca

  • If sent on behalf of a third party, their identity and contact information.

c. Unsubscribe Mechanism

Every CEM includes a clear, clickable unsubscribe option (e.g., a link or button) that:

  • Allows you to withdraw consent at no cost.

  • Takes effect within 10 business days of your request.

  • Directs to a simple process (e.g., clicking a link).

You may also unsubscribe by emailing us at info@birdietime.ca with “Unsubscribe” in the subject line.

4. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following circumstances:

  • Service Providers: To trusted third parties (e.g., payment processors, email service providers) who assist us in operating our Website or services, provided they agree to protect your information and comply with applicable laws.

  • Legal Requirements: When required by law, such as to comply with a court order, prevent fraud, or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, with notice to you where required.

Some service providers may be located outside Canada, and your information may be subject to the laws of those jurisdictions. We ensure such providers adhere to this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies may collect information like your IP address or browsing behavior. You can manage cookie preferences through your browser settings, but disabling cookies may affect Website functionality. 

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correct: Request corrections to inaccurate or incomplete information.

  • Withdraw Consent: Opt out of CEMs or certain uses of your information, subject to legal or contractual restrictions.

  • Challenge Compliance: Contact us with concerns about our privacy practices.

To exercise these rights, contact us at info@birdietime.ca. We will respond within 30 days, as required by PIPEDA.

8. Retention of Personal Information

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. For example:

  • Consent records for CEMs are kept for as long as we send you messages and for a reasonable period thereafter to demonstrate CASL compliance.

  • Transaction records are retained for seven years to comply with tax and accounting laws.

  • Inactive account data may be deleted after two years of inactivity, unless otherwise required.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are not directed to individuals under 19. We do not knowingly collect personal information from children. Parents who have questions concerning our privacy policies and practices can contact us at info@birdietime.ca 

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website or, where required, by email. The “Last Updated” date indicates when changes take effect.

12. Contact Us

For questions, requests, or complaints about this Privacy Policy or our privacy practices, contact our Privacy Officer:

Birdie Time Inc.
info@birdietime.ca
www.birdietime.ca

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

By using our Website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.